Job openings for Telecaller in Sangli

We are seeking a skilled Telecaller to join our team in Sangli. The ideal candidate will have 2 to 4 years of experience in telecalling, with a focus on providing excellent customer service and sales support.
Key Responsibilities:
- **Customer Outreach**: Reach out to potential and existing customers to inform them about products and services. This involves actively listening and addressing their needs effectively.
- **Lead Generation**: Identify and qualify leads through cold calling, building a pipeline of potential clients for follow-up by the sales team.
- **Data Management**: Maintain accurate records of calls and customer interactions in our database for future reference and analysis, ensuring data integrity.
- **Sales Support**: Assist the sales team by providing information and scheduling appointments, contributing to the overall sales goals of the company.
- **Feedback Collection**: Gather customer feedback to improve services and products, demonstrating a commitment to meeting customer expectations.
Required Skills and Expectations:
Candidates must possess excellent communication skills in both English and local languages, along with strong interpersonal abilities to build relationships with customers over the phone. A demonstrated capacity to handle rejection and persist in achieving targeted goals is essential. Additionally, candidates should be proficient in using computer systems and software to manage calls and record information, and should be detail-oriented, organized, and able to work collaboratively in a team environment. A graduate degree is required for this position.