Job openings for Telecaller in Nahur West Mumbai

We are looking for a dedicated and motivated female Telecaller to join our team in Nahur West, Mumbai. The ideal candidate will have 1 to 2 years of experience and a positive attitude.
Key Responsibilities:
- **Outbound Calling:** Make calls to potential customers to introduce our products and services. Engage customers in conversation to understand their needs and provide relevant information.
- **Customer Support:** Answer queries from customers regarding products, services, and any related issues. Ensure that all customer concerns are addressed effectively and efficiently.
- **Lead Generation:** Identify and qualify leads through conversations. Maintain a database of potential leads for future follow-ups.
- **Data Entry:** Accurately record customer information and interactions in our system. Update details as necessary to ensure our records are up-to-date.
- **Follow-Up Calls:** Conduct follow-up calls with interested customers to enhance conversions and build customer relationships.
Required Skills and Expectations:
The candidate should possess excellent verbal communication skills and be able to convey information clearly. Patience, empathy, and a pleasant phone manner are essential when dealing with customers. Candidates should be organized and punctual, able to manage calls efficiently while maintaining detailed records. A basic understanding of computer applications is necessary for data entry tasks. A proactive approach to solving customer issues and a strong willingness to learn and adapt in a fast-paced environment will help you excel in this role.